COMFORT SOLUTIONS FOR PLUS-SIZE WOMEN · UP TO 21% OFF SELECTED COMFORT ESSENTIALS · FREE UK DELIVERY OVER £40
Last updated: [DATE]
These terms govern your use of this website and any order you place with us. Please read them before you buy.
[COMPANY NAME], trading as Monarch.
Registered in England and Wales, company number [COMPANY NUMBER].
Registered office: [REGISTERED ADDRESS].
VAT number: [VAT NUMBER].
Contact: [SUPPORT EMAIL] · [PHONE].
Your order is an offer to buy. A contract is formed only when we send you a dispatch confirmation email — not when you receive the order confirmation.
We may decline an order if the item is out of stock, if we identify a pricing error, or if we cannot obtain payment authorisation.
All prices are in pounds sterling and include UK VAT where applicable. Delivery is charged separately and shown before you pay.
If we spot an obvious pricing error, we will contact you before dispatch. You may confirm at the correct price or cancel for a full refund.
Images are for illustration. Colours may vary slightly between screens. Measurements in the Size Guide are approximate and given in good faith.
We describe what our products do — comfort, support, hold, fit. We make no claims about weight loss or changing your body.
Your statutory rights under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015 are set out in full on our Returns & Refunds page. Nothing in these terms affects those rights.
We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be excluded by law — including your statutory rights as a consumer.
Subject to that, we are not liable for losses that were not foreseeable when the contract was made.
All content on this site — text, images, the Monarch name and logo — belongs to us and may not be copied or reused without our written permission.
Keep your password confidential. Tell us immediately if you think someone else has used your account.
We may update these terms. The version that applies to your order is the one published when you placed it.
Email [SUPPORT EMAIL] and we will acknowledge within 2 working days.
These terms are governed by the law of England and Wales, and disputes fall to the courts of England and Wales. If you live in Scotland or Northern Ireland, you may bring proceedings in your own courts.