COMFORT SOLUTIONS FOR PLUS-SIZE WOMEN · UP TO 21% OFF SELECTED COMFORT ESSENTIALS · FREE UK DELIVERY OVER £40
Standard: 10–20 working days. Tracked Express: 7–12. Free standard delivery on orders over £40.
Because we ship directly from our manufacturing partners overseas rather than holding UK stock. That is what lets us sell a £120 piece of construction for £40. We would rather tell you that plainly than pretend otherwise and disappoint you on day 12.
No. UK VAT is settled by us at checkout and included in the price. Nothing is due on delivery. If a courier ever asks you for money, send us the notice and we refund it.
Normal on international routes. It often goes quiet in transit and then updates in a jump. If it has been silent for more than 10 days, email us and we chase it.
Yes, at the same rates.
Size up. Shapewear that is too tight rolls, digs and comes off by lunchtime. See the Size Guide.
Our pieces are made to an international grade that runs smaller than UK sizing — but we have already converted every size on the site. Order the size you normally wear in the UK. Each product page shows the real bust, waist and hip measurements.
Because that is UK sizing. The European scale runs D, E, F. The UK scale runs D, DD, E, F. A European E is a UK DD. We convert it for you, so if you wear a 38DD here, choose 38 DD.
Not if you choose from Smooth Under Clothing — those pieces are seamless, with no edges to print through.
Yes. That is the whole point. If a piece hurts after an hour, it is the wrong size — not the wrong body.
Yes — as long as the hygiene strip is still in place. You may try it on over your own underwear. Once the seal is broken we cannot take it back, for hygiene reasons. Full detail on Returns & Refunds.
14 days from delivery to tell us, then a further 14 days to post it back. Your first return is free.
30 days to reject it for a full refund, under the Consumer Rights Act 2015. Return postage is on us.
No. You return to a UK address. We handle the rest.
Visa, Mastercard, Amex, Maestro, Apple Pay and Google Pay. Processed by Stripe.
Yes. We never see or store your card number.
No. And it never will be. We sell comfort, hold and fit. Your body is not the problem.
Tell us the discomfort, not the size: [SUPPORT EMAIL]. We will point you to the right line — or tell you honestly that we do not have it.